Need to Vent about Walgreens?

March 10, 2009

Last Thursday I went to my local Walgreens. I talked to one of the managers and told him I would like to order some diapers. I showed him my $3 and $5 coupons and told him that combined with next weeks RR deal these diapers were going to be a hot item.
He wrote down the skew number for the kind I wanted and the number I wanted. He told me that he would put the order in and the diapers would be there Tuesday afternoon. Then he wrote my phone number and name next to my order.
Later I saw that he left my info on the cosmetic counter and I said to him did you lose my info already? He looked in his pocket, uh. I told him, it is on the cosmetic counter. I guess he thought I was full of it or something? Today I called to see if my diapers were there another manager informed me that the diapers came in and sold out in 20 minutes, with mommies waiting 1 1/2 hours in the store for them to arrive.
I am just glad I called first and did not drive down there with sick kids to find out some stupid guy did not believe me about how much they should order and did not actually put my order in.

So after a lengthy conversation with this other manager I have their attention. Next time I give him heads up on an item he will make sure that he orders more and informs the other stores in the district.

I wanted to offer it up if anyone else wants to vent. Yesterday when I was at a Nampa Walgreens the checker was complaining about how customers with coupons were irate and she did not want to have anything to do with coupons ever again.

So this makes me think that you couponers must be having some bad Walgreens experiences. If you need a place to vent leave a comment on this post.

Remember though when in the store try and be kind and patient with checkers/managers. Sometimes we know more about the Walgreens system then they do, and sometimes we don’t. Some of them can certainly be rude and annoying but you really are not going to get anywhere if you are rude back!

Print

Speak Your Mind

Tell us what you're thinking...
and oh, if you want a pic to show with your comment, go get a gravatar!